Dropped car off at 10 am for a rear brake job, quoted 325 (kind of expensive if you ask me). I come back 1.5 hrs later, my car hasn't moved. Go in to see what's going on, they're behind. No calls or anything. Went to Webb city and got it done 100 cheaper
I understand your frustration and we should've informed you that we were behind and set the expectations for this type of repair and for that I do apologize. We are putting procedures in place to hopefully not have this happen again. As far as the price goes, for what we offer, we are reasonable. We offer a 3 year/36000 mile nationwide warranty and as a whole we take very good care of our customers but I'm also not naive enough to think we take care of everyone perfect 100% of the time, as much as we would like too.
- 360° Auto Service