5

Very welcoming and nice people to work with. Very quick and had me in and out in a timely manner.

5

Kristy was the sweetest and extremely helpful and courteous!!! I had a horrible experience at another auto shop, who apparently did NOT want my business because he was too busy pouting over his hurt foot and declared NOONE would be able to get me in for at least 13 weeks. He acted like I was wasting his time and got angry when I asked questions. When I came to 360 Kristy was kind and took time to give me advice and suggestions. I am Soooooo appreciative that she was professional and courteous!!! When I checked in 2 DAYS later for service, again I was greeted with kindness and professionalism by the owner who got me checked in and even had a nice chat about my home town. When Kristy called to tell me the problem she was thorough and even alerted me about a recall on my truck. Thank you for not only fixing my truck, but for being speedy, honest, and going above and beyond. I will forever be a loyal customer! I enjoyed the chocolates also!!!

5

They fix my air conditioning. They did all the checks that they were supposed to. They were very friendly and very knowledgeable. Definitely recommend them 10 out of 10. Definitely coming back

5

Thank you for taking the time to leave a review!!

- 360° Auto Service
5

You guys are friendly.servce w/ smile.awsome place for service.willing to go behind and above

Thank you Paul

- 360° Auto Service
5

As usual Shane and his team did a top-notch job on repairing my car. I do not hesitate to use his service and trust him 100%.

5

Shortly after arriving at college in Joplin my daughter's car started making an unusual noise. Since we live several hours away and not knowing who to trust to look at it I decided on 360 Auto service due to all of the good reviews. I made an appointment and they were able to get the car in the next day. They quickly diagnosed and repaired the problem at a very reasonable price. They documented the problem with pictures and videos which was great since I couldn't be there in person. I will definitely use them again if the need arises.

5

They were recommended to me by a friend, and I'm so glad I went. Professional, quick, honest... I couldn't have asked for a better experience! Highly recommend them.

5

Thank you Clayton, appreciate you taking the time to leave a review! Glad to hear you were pleased with our service!

- 360° Auto Service
1

Took my car for a tire rotation and an oil change, the morning they were coming to pick my car up my rear view mirror fell off so I asked if they could fix it they said yes. When I got my car back they some how broke the metal piece that holds the mirror on and cracked my windshield. I’m talking pieces of glass in my car. When I went in and told them about it they said “the windshield was already broken” which is a lie my windshield was only 5 months old. Shane said there was “no documentation of it not being broken or being broke so he would pay for it” so I waited a week for a new windshield when his company came to install my windshield, THEY TOLD THEM THE WRONG WINDSHIELD. So they had to reinstall my cracked windshield and express ship the right windshield. 1/10 would not recommend, they even got the mileage of my car wrong for my oil changed said it had 4K miles more than it does so they had to fix that on my car fax as well. In all it was a mess and I will never take my car back there.

We are sorry you feel this way Kylie. Mirrors falling off of a windshield often results in the bracket and glass being broken however a new employee that is no longer with us didn't document the condition of the glass so we felt like for good customer service we would go ahead and replace the windshield. The company we contracted to do so is a very reputable company in business in the Joplin area for over 8 years and unfortunately your windshield is one that the Rain Sensor is hard to determine if it exists to the naked eye. That is obvious by the fact that the glass company couldn't even tell the sensor existed until they already had your windshield out. It's unfortunate that happened to you. If there was something we could have done to make that different we would have certainly done so but unfortunately I don't think there is. We will certainly use this situation as a learning example so the mistake is never duplicated and our technicians learn to better document.

- 360° Auto Service