About Us

Over 80 years of Combined Experience.

360° Auto Service was founded on July 1st, 2015 by Shane Pennel. Shane has a vision for an Automotive Repair shop that would set the bar high for other shops. The shop not only specializes in domestic and imports, but also european vehicles. His vision includes creating a family oriented waiting area for customers that is comfortable and kid friendly. We have high standards and procedures in place, so when customers leave our facility they are confident in the safety and reliability of their vehicle. Above all, we strive to build relationships with our customers so that they feel confident we are providing the best possible service for them and their vehicle.

Our Team

Auto Repair Shop Manager in Joplin, MO | 360° Auto Service

Shane

Store Manager

Shane grew up in the automotive industry learning from his Grandpa at a young age. He knew early on that he wanted to some day open a repair shop that would set the bar for others. He worked for John Deere for 2 years in high school and then went to SEK Community College after he graduated from high school. While going to College he was working for his Grandpa at nights and on the weekends. After his Grandpa retired, Shane worked for a Chrysler Dealership, GM Dealerships and Independent Shops. In 2006, Shane started working in Neosho at Griffith Motors and for various used car dealers in the Neosho and Joplin area. In 2012, Shane left Griffith to work primarily for the used car dealers in Joplin before opening 360° Auto Service in 2015. Shane is using the knowledge that he has acquired over the years to develop a repair shop that is driven by customer service with a family atmosphere.

Shane loves spending time on the water with family and off roading.


Service Advisor in Joplin, MO | 360° Auto Service

Christy

Service Advisor

Christy started with 360° Auto Service in 2016. Christy is new to the automotive industry. She strives to enhance her knowledge everyday. Her background is focused on insurance and medical representative. Christy has proven to have exceptional customer service skills.

Christy loves spending as much family time as possible on the water.


Bill Service Advisor in Joplin, MO | 360° Auto Service

Bill

Service Advisor

Bill started with 360 Auto in 2021. Bill's background consists of sales, marketing and customer service but is new to the service advisor position.

In his spare time, he enjoys spending time with his wife and 3 kids, riding motorcycles and vacations at the beach.


Chad Auto Technician in Joplin, MO | 360° Auto Service

Chad

Technician

Chad started with 360Auto in 2018 when he was still in high school and simultaneously going to school at Franklin Tech. In the fall of 2018, he went to Crowder College for automotive repair and graduated in 2020. After graduation Chad returned to 360.

In his spare time he likes to play basketball, lift weights and work on his own cars.


Erik Auto Technician in Joplin, MO | 360° Auto Service

Erik

Technician

Erik started with 360 Auto in 2020. Erik's background consists of working at a couple dealerships and heavy truck shops. He is our diesel technician and does a great job diagnosing and repairing.

On his off hours he enjoys coaching little league teams, spending time with his kids and camping.


Mike Auto Technician in Joplin, MO | 360° Auto Service

Mike

Technician

Mike started with 360 Auto in 2020. Mike grew up in California where he started his automotive career as an auto technician at a small independent repair shop. He has been a technician for 15 years. He moved to Joplin to be closer to his wife's family and provide a safer and more secure lifestyle for his wife and 2 beautiful daughters. He has always had a passion for cars and has never regretted turning to this industry.

In his spare time, he enjoys spending time with his family, working on projects around his house, fishing and camping.